Deliveries inside New Zealand

All deliveries within NZ will be by courier, through PBT Couriers, unless they are to a P.O. Box, in which case they will be delivered via NZ Post. All deliveries by PBT Couriers require a signature upon delivery. Should you not receive your order within 7 working days please contact You will be advised within 48 hours the status of your order.

Orders are processed Monday to Friday 9 am to 5 pm.



Deliveries outside New Zealand

International orders are sent using New Zealand Posts' International Air Service. Delivery to key destinations can take between 2 and 4 weeks.

If your order either fails to arrive or isn't within the above timeframe please contact us on or phone +64 3 366 8827.

Should your order be received in an unsatisfactory condition please notify us immediately on stating the issue to be resolved.